Kafia values your privacy. We collect only the information necessary to process orders, enhance your shopping experience, and provide customer support. This may include your name, email address, phone number, billing details, and order history.

Your information is never shared, sold, or misused. It is only used for:

  • Processing and delivering your orders

  • Customer support

  • Website improvements

  • Legal and security requirements

You may request deletion or modification of your data anytime.
For any privacy-related concerns, contact us at support@kafia.com.

Refund & Returns Policy

We offer a 7-day replacement guarantee in the following cases:

  • Damaged product

  • Leakage

  • Broken packaging

  • Wrong item delivered

Conditions:

  • Product must be reported within 7 days of delivery

  • Proof (photo/video) required

  • Product must be unused and in original condition

  • No refund for allergy or personal discomfort, but guidance will be provided

For support: support@kafia.com